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Creating a safe workplace is a responsibility.
My Host Training’s Violence Prevention & De-Escalation program is designed to help employees recognize early warning signs, respond confidently, and reduce the likelihood of incidents through proven, respectful intervention techniques.

This course teaches participants how to identify escalating behaviour, maintain personal and team safety, and apply verbal and non-verbal communication strategies to calm tense interactions. We focus on practical, real-world tools that can be used immediately — in customer-facing roles, hospitality, healthcare, municipal services, security environments, and more.

Our training aligns with WorkSafeBC expectations for violence prevention, and supports organizations in building safer, more respectful workplaces where staff feel confident, protected, and supported.